The Calaisio deep Rectangular Roaster is handcrafted in Portugal from the finest Stoneware and may be used in the freezer, oven, microwave, and dishwasher. Serve the Roaster with pride in this handwoven tray, perfect for any dining setting and featuring a tight weave, sturdy construction, and unparalleled craftsmanship.
Help and FAQs
Shipping
All orders are shipped via USPS, UPS or FedEx. Standard shipping is FREE for all orders shipping within the United States and will arrive 2-5 business days after your order ships. Express shipping is also available during checkout. A tracking number will be emailed to you as soon as your order ships.
Yes! Express shipping (1-2 business days) is available for most items. Please select your preferred delivery speed during checkout and a customized shipping quote will be provided.
We ship Monday through Friday, excluding federal holidays. Most orders ship within 1 business day.
Yes! We ship worldwide and a customized shipping quote will be provided during checkout based on the shipping address and items on the order. Please note that duties/taxes/VAT are not included in the order total and may be collected by the shipping carrier in the destination country.
All items ship in individual gift boxes. We do not offer a gift "wrapping" service at this time. You can add a "gift message" to your order on the cart page after adding your item to your shopping cart. This message will be printed on the packing slip with the shipment (prices are never included on our packing slips).
Return Policy / Free Returns
We hope that you love your purchase, but if you are not completely satisfied for any reason, we will gladly accept returns for all products within 90 days of delivery. Simply use our returns portal to generate a free return shipping label for your return or exchange.
If you aren't happy with your purchase for any reason, simply use our returns portal to start your return request and we'll provide you with a free return shipping label (within the United States) to return the item to us for a full refund or even exchange.
We'll be happy to arrange for a prompt replacement. In most cases, we'll have you send the damaged item back to us with a free return shipping label and we'll send you a replacement item at no charge. In some instances, such as cracked glass in a picture frame, we may be able to send you a replacement part/piece to avoid having to ship the item back. This choice is always up to the customer and we're happy to do whatever it takes to make things right. Simply start your request in our returns portal.
